This Privacy Policy explains how The Crab Bay ("we," "us," or "our") collects, uses, and protects information you provide when visiting thecrabbay.com (the "Site") or interacting with our restaurant. By using the Site, you agree to the practices described here.
1. Information We Collect
We collect only the information needed to operate this Site and serve our guests:
- Information you provide: if you contact us by phone or place an order, we receive the information you choose to share (such as your name, phone number, and order details).
- Information collected automatically: standard server logs (IP address, browser type, pages visited, referring URL, timestamps) gathered for security and to keep the Site running smoothly.
- Cookies and similar technologies: we may use cookies to remember your preferences, measure visits, or improve performance. You can disable cookies in your browser settings.
2. How We Use Information
- To respond to inquiries, take orders, and provide customer service.
- To operate, maintain, and secure the Site.
- To understand how the Site is used so we can improve it.
- To comply with legal obligations.
We do not sell your personal information.
3. Online Ordering
When you place an order through our online ordering link, you are directed to a third-party platform (such as Toast). The information you submit there is governed by that provider's privacy policy. We encourage you to review it before placing an order.
4. Sharing Information
We do not share your personal information except: (a) with service providers who help us operate the Site or business under appropriate confidentiality protections; (b) when required by law, court order, or to protect rights, safety, or property; or (c) in connection with a business transfer.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission over the internet is 100% secure, but we strive to use industry-standard protections.
6. Your Choices & Rights
You can control cookies through your browser. Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us using the information below.
7. Children's Privacy
This Site is not directed to children under 13, and we do not knowingly collect information from them. If you believe we have inadvertently collected such information, please contact us so we can delete it.
8. Third-Party Links
The Site may link to third-party websites (for example, our online ordering page, social media accounts, or Google Maps). We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Policy from time to time. The latest version will always be posted on this page with an updated "Last updated" date.
10. Contact Us
The Crab Bay
3210 S White Rd, San Jose, CA 95148
Phone: (408) 982-9999